Get in touch

Data accuracy corrections

Spot outdated rates or incorrect calculations? We appreciate corrections! Please email us with:

• The page URL where you found the error
• The incorrect figure or calculation
• The correct information with a reliable source

We verify all corrections and usually update within 7 days.

Data protection requests

For privacy-related enquiries, data access requests, or deletion requests, see our Privacy Policy for full details of your rights.

Technical issues

If our calculators aren't working properly, please let us know:

• What device and browser you're using
• What you were trying to calculate
• What went wrong or what error you saw

General feedback

We welcome suggestions for new calculators or improvements to existing ones. While we can't reply to every suggestion, we read all feedback.

We provide educational information only. We can't help with:

• Switching energy suppliers (contact Citizens Advice or comparison sites)
• Disputing bills with your supplier
• Personalized financial advice
• Real-time energy prices or tariff recommendations
• Technical support for other websites

We don't provide phone support - email is our preferred contact method as it helps us keep accurate records of enquiries.

We're a small independent team based in the UK, committed to providing accurate, unbiased information about utility costs. We're not affiliated with any energy suppliers, comparison sites, or commercial partners.

Our mission is to help UK households understand their utility bills through clear, accurate calculations based on official data sources.